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发表于 2016-11-28 16:55:51 | 显示全部楼层 |阅读模式
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唐人社区-北美华人论坛-外贸论坛-亚马逊版-账户买家投诉封店


收到一封邮件,封店了,有没有遇到这种情况申诉回来的啊,急急急!求大家帮帮忙!
Hello,

You currently may not sell on Amazon.com because of concerns that your items may infringe intellectual property rights or may be inauthentic.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the authenticity of products. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central (https://sellercentral.amazon.com ... notifications.html/).

If you would like your selling privileges reinstated, appeal and let us know. Visit the Notifications page in the Performance section of your account, find this message, and click “Appeal” (https://sellercentral.amazon.com ... -notifications.html).

When you respond, include a plan of action that contains the following:
1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.

To find more information on how to submit your plan of action, search “Appeal the Removal of Selling Privileges” in Seller Central Help.

Still have questions? Contact us (https://sellercentral.amazon.com ... f_=id_contactus_...).

We’ll review the information you send and get back to you with an answer within 2 business days. When we respond, we may ask you for additional details or to revise your plan of action. If your plan of action sufficiently addresses the complaints, we will consider reinstating your selling privileges.

While your account is restricted, we will place a reserve on your funds.

Please understand that if you are unable to submit a sufficient plan of action within 17 days, we may remove your listings and continue the reserve on your funds.

Sellers should understand our policies regarding product authenticity. To learn more, search “Amazon Anti-Counterfeiting Policy” in Seller Central Help.【COACH美国代购总群】99634155
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TA在交友中心
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发表于 2016-11-28 22:25:36 | 显示全部楼层
收到一封邮件,封店了,有没有遇到这种情况申诉回来的啊,急急急!求大家帮帮忙!
Hello,

You currently may not sell on Amazon.com because of concerns that your items may infringe intellectual property rights or may be inauthentic.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the authenticity of products. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central (https://sellercentral.amazon.com ... notifications.html/).

If you would like your selling privileges reinstated, appeal and let us know. Visit the Notifications page in the Performance section of your account, find this message, and click “Appeal” (https://sellercentral.amazon.com ... -notifications.html).

When you respond, include a plan of action that contains the following:
1.    Description of the issues that caused the complaints.
2.    Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3.    Any additional details you would like us to know.

To find more information on how to submit your plan of action, search “Appeal the Removal of Selling Privileges” in Seller Central Help.

Still have questions? Contact us (https://sellercentral.amazon.com ... f_=id_contactus_...).

We’ll review the information you send and get back to you with an answer within 2 business days. When we respond, we may ask you for additional details or to revise your plan of action. If your plan of action sufficiently addresses the complaints, we will consider reinstating your selling privileges.

While your account is restricted, we will place a reserve on your funds.

Please understand that if you are unable to submit a sufficient plan of action within 17 days, we may remove your listings and continue the reserve on your funds.

Sellers should understand our policies regarding product authenticity. To learn more, search “Amazon Anti-Counterfeiting Policy” in Seller Central Help.
TA在交友中心
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发表于 2016-11-28 23:17:44 | 显示全部楼层
楼主  你是卖的什么产品啊? 我也遇到同样的问题,但是我没有收到邮件告知我原因 都不知道怎么申诉 是哪个环节出现了问日
TA在交友中心
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发表于 7 天前 | 显示全部楼层
没刷单没跟卖,为什么会这样
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