美国华人网FuninUSA_唐人社区_北美华人论坛:找礼品卡,找折扣,找报价,找工作,找内推,找项目,找股票

 找回密码
 立即注册

点击进入授权页面

只需一步,快速开始

  • 福岛核事件“产出”新血型?专家说话了
  • 滴滴司机摸女乘客腿:就想知道裤子有洞冷不冷
  • 武汉教授研发“不醉酒” 千杯不醉指日可待
  • 周鸿祎:听完董明珠演讲 恨不得把手机摔地上
  • 董明珠:总有一天大家开格力车、用格力手机
  • 如果太阳突然消失……人类彻底惨了
  • 太空垃圾近乎饱和:日本发射飞船清理
  • 手机插着一晚上却没充进电:原因引网友共鸣
  • 俄罗斯联盟火箭连续失败!最关键原因无解
  • 新发现!人类大脑就是台量子计算机:如此神奇
  • 在纽约购置学区房不但能让子女获得优质教育,而且能获取学区房增值的红利-美国投资指 ...
  • 战略家:现在是金融类股的反弹消退的时候了
  • 苹果可能在2017年看到一个“惊喜”的反弹
  • 11月美国大选後房贷利率飙升的现象不但未消失,而且持续攀高-美国房产信息
  • 美国总统特朗普上任後,美国在全球经济发展上将转向保护主义-美国房产信息
  • 历史新高后,交易商把目光转向欧洲
  • 12月市场基调是如何转变的
  • Cramer Remix:特朗普管理下的股票风险
  • Rusty Braziel预测石油价格下跌
  • 美国股市道琼指数一路狂飙超过19000点,创下百年来记录-美国房产信息
Logo1-800-PetMeds Free Shipping $49Take $10 Off Your First Order w/code: SAVE10 - 234 x 60
ASICS AmericaPagoda Piercing Banner 234x60Sierra Trading Post
搜索
查看: 3005|回复: 4

亚马逊 - 急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办? - 唐人社区| ...

[复制链接]
TA在交友中心
0 0 19
  @ME:   

6

主题

28

帖子

46

积分

新手上路

Rank: 1

积分
46
QQ
发表于 2016-11-3 21:51:59 | 显示全部楼层 |阅读模式
分享到:
{$content}

唐人社区-北美华人论坛-外贸论坛-亚马逊版-急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办?


第一封邮件
Hello,

Recently, there have been some problems with your orders. Your late shipment rate is higher than the goal of less than 4%. As a result, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

To sell on Amazon.com, please send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html).

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

You can see the health of your account in the Performance section of Seller Central (https://sellercentral.amazon.com ... mance-summary.html/).

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com



===
我的申诉

I understand that recently our performance as a seller on Amazon.com has fallen below both Amazon's and our own standards of quality.

I believe the main reasons is as follow:

About Late Shipment Rate and FairValid Tracking Rate ,:
One shipping way we are always using stopped has resulted in late shipments and, even worse, we are waiting for it and not choose another one shipping way to replace it again.
So caused our late shipment rate is higher than the goal of less than 4%.
Also, this problem , we confirm shipment without tracking NO. bofore we have right one when waiting for shipping.

About Contact Response Time,
I always forget to reply the message at once when I read it

Plan of Action: We are taking the following steps to improve our performance:

1,Never hesitate to choose another one shipping way to replace at once when the shipping way i am using is stopped, so that all the orders can be shipped timely, and confirm the shipment with valid tracking NO. timely .

2, We will and must read message everyday and response the message at once when read it.

3,In addition, we will more aggressively monitor our performance metrics to assure we are meeting the standards set by Amazon and our own standards of quality customer service.



然后亚马逊的回复
Hello,

We received your information, but your plan is not complete. Our review of your account found the following problems.

Your late shipment rate is higher than the goal of less than 4%. Explain how you will prevent late shipments in the future.

To sell on Amazon.com, please reply to this message with your plan to address these issues. Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again.

For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com



接下来我该怎怎么办呢? 是从这边https://sellercentral.amazon.com/cu/contact-us/performance 去说我的计划么? 谁教教我怎么写好呢,非常感谢


新浪微博官方账号】美国华人网FunInUSA : 每日滚动更新美国商业投资就业招聘留学移民资讯。
回复 百度谷歌雅虎搜狗搜搜有道360奇虎

举报

TA在交友中心
0 0 46
  @ME:   

21

主题

83

帖子

122

积分

注册会员

Rank: 2

积分
122
QQ
发表于 2016-11-4 04:26:11 | 显示全部楼层
你是一直发货不及时还是怎么了?如果就这一次,可以找个理由,一般回原谅
就给一个计划,说以后回准时发货,然后争取多发fba,争取把每个链接都能做道fba
TA在交友中心
0 0 39
  @ME:   

18

主题

76

帖子

115

积分

注册会员

Rank: 2

积分
115
QQ
发表于 2016-11-4 05:55:50 | 显示全部楼层
就这一段时间发货不及时, 然后就是到了时间先点确认发货没有单号的
是从这边https://sellercentral.amazon.com/cu/contact-us/performance 去回复说我的计划么?
TA在交友中心
0 0 56
  @ME:   

25

主题

93

帖子

145

积分

注册会员

Rank: 2

积分
145
QQ
发表于 2016-11-4 06:29:56 | 显示全部楼层
第一封邮件
Hello,

Recently, there have been some problems with your orders. Your late shipment rate is higher than the goal of less than 4%. As a result, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

To sell on Amazon.com, please send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html).

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

You can see the health of your account in the Performance section of Seller Central (https://sellercentral.amazon.com ... mance-summary.html/).

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com



===
我的申诉

I understand that recently our performance as a seller on Amazon.com has fallen below both Amazon's and our own standards of quality.

I believe the main reasons is as follow:

About Late Shipment Rate and FairValid Tracking Rate ,:
One shipping way we are always using stopped has resulted in late shipments and, even worse, we are waiting for it and not choose another one shipping way to replace it again.
So caused our late shipment rate is higher than the goal of less than 4%.
Also, this problem , we confirm shipment without tracking NO. bofore we have right one when waiting for shipping.

About Contact Response Time,
I always forget to reply the message at once when I read it

Plan of Action: We are taking the following steps to improve our performance:

1,Never hesitate to choose another one shipping way to replace at once when the shipping way i am using is stopped, so that all the orders can be shipped timely, and confirm the shipment with valid tracking NO. timely .

2, We will and must read message everyday and response the message at once when read it.

3,In addition, we will more aggressively monitor our performance metrics to assure we are meeting the standards set by Amazon and our own standards of quality customer service.



然后亚马逊的回复
Hello,

We received your information, but your plan is not complete. Our review of your account found the following problems.

Your late shipment rate is higher than the goal of less than 4%. Explain how you will prevent late shipments in the future.

To sell on Amazon.com, please reply to this message with your plan to address these issues. Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again.

For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com



接下来我该怎怎么办呢? 是从这边https://sellercentral.amazon.com/cu/contact-us/performance 去说我的计划么? 谁教教我怎么写好呢,非常感谢

TA在交友中心
0 0 1063
  @ME: 

6

主题

210

帖子

1273

积分

禁止发言

积分
1273
发表于 2016-11-28 09:56:00 | 显示全部楼层
提示: 作者被禁止或删除 内容自动屏蔽
您需要登录后才可以回帖 登录 | 立即注册  

本版积分规则

玩美生活FunInUSA.net 华人娱乐论坛发布的亚马逊 - 急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办? - 唐人社区| ...帖子由网友提供或转载于网络,若发布的亚马逊 - 急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办? - 唐人社区| ...侵犯了您的权益,请联系我们.
1&1 Hosting

Copyright ©2011 FunInUSA.com All Right Reserved.  Powered by Discuz! X3.0 小黑屋

本站信息均由会员发表,不代表美国华人网FunInUSA立场,如侵犯了您的权利请发帖投诉  技术支持: 美国华人网FunInUSA

安全联盟认证 安全联盟认证

快速回复 返回顶部 返回列表