美国华人网FuninUSA_唐人社区_北美华人论坛:找礼品卡,找折扣,找报价,找工作,找内推,找项目,找股票

 找回密码
 立即注册
  • 给共享单车上锁占为己有 北京2名护士悲剧了
  • 阿里巴巴新增四位合伙人 两名为80后总数增至36人
  • “伊斯兰国”暴行:女人在自己孩子面前被性侵
  • 向谁喊话?美军称第三第七舰队随时应战 含朝鲜半岛和南海
  • 全球UFO目击量暴增到新高:英美多、中俄少
  • 美媒:因歹徒扫射 被领养到美国的8岁华裔儿童身亡
  • 单身少女凌晨叫外卖:遭送餐小哥入室猥亵
  • 美决定不向中国轮胎征收惩罚关税 中方:裁决公正 表赞赏
  • 范冰冰“下岗”了?闪烁选角换人 韩裔女星加盟
  • 韩为对付中国渔船新造千吨海警舰 配无人机火力强
  • 特朗普的“创造OR打破”的决定时刻即将到来
  • Boulder Growth & Income业绩报告
  • 拜耳收购孟山都公司
  • 首席财务官离职,Tesla负债大幅增加
  • Ryzen将发布,AMD股价有望从10美元增长到25美元
  • 市场虽有下行风险,但不建议脱离股市
  • 美联储加息与否将给市场带来影响
  • Facebook股价创历史新高
  • 道琼斯、标准普尔、Nasdaq和罗素创纪录新高,上涨超过10%
  • 推动美国股市走高的动力与阻力
Logo1-800-PetMeds Free Shipping $49Take $10 Off Your First Order w/code: SAVE10 - 234 x 60
ASICS AmericaPagoda Piercing Banner 234x60Sierra Trading Post
搜索
查看: 3016|回复: 4

亚马逊 - 急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办? - 唐人社区| ...

[复制链接]

7

主题

31

帖子

50

积分

新手上路

Rank: 1

积分
50
QQ
发表于 2016-11-3 21:51:59 | 显示全部楼层 |阅读模式
分享到:
{$content}

唐人社区-北美华人论坛-外贸论坛-亚马逊版-急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办?


第一封邮件
Hello,

Recently, there have been some problems with your orders. Your late shipment rate is higher than the goal of less than 4%. As a result, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

To sell on Amazon.com, please send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html).

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

You can see the health of your account in the Performance section of Seller Central (https://sellercentral.amazon.com ... mance-summary.html/).

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com



===
我的申诉

I understand that recently our performance as a seller on Amazon.com has fallen below both Amazon's and our own standards of quality.

I believe the main reasons is as follow:

About Late Shipment Rate and FairValid Tracking Rate ,:
One shipping way we are always using stopped has resulted in late shipments and, even worse, we are waiting for it and not choose another one shipping way to replace it again.
So caused our late shipment rate is higher than the goal of less than 4%.
Also, this problem , we confirm shipment without tracking NO. bofore we have right one when waiting for shipping.

About Contact Response Time,
I always forget to reply the message at once when I read it

Plan of Action: We are taking the following steps to improve our performance:

1,Never hesitate to choose another one shipping way to replace at once when the shipping way i am using is stopped, so that all the orders can be shipped timely, and confirm the shipment with valid tracking NO. timely .

2, We will and must read message everyday and response the message at once when read it.

3,In addition, we will more aggressively monitor our performance metrics to assure we are meeting the standards set by Amazon and our own standards of quality customer service.



然后亚马逊的回复
Hello,

We received your information, but your plan is not complete. Our review of your account found the following problems.

Your late shipment rate is higher than the goal of less than 4%. Explain how you will prevent late shipments in the future.

To sell on Amazon.com, please reply to this message with your plan to address these issues. Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again.

For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com



接下来我该怎怎么办呢? 是从这边https://sellercentral.amazon.com/cu/contact-us/performance 去说我的计划么? 谁教教我怎么写好呢,非常感谢


新浪微博官方号:美国华人网FunInUSA 新浪微博官方号:美国省钱快报FunInUSA 微信公众号:玩美生活FunInUSA
回复 百度谷歌雅虎搜狗搜搜有道360奇虎

举报

21

主题

85

帖子

122

积分

注册会员

Rank: 2

积分
122
QQ
发表于 2016-11-4 04:26:11 | 显示全部楼层
你是一直发货不及时还是怎么了?如果就这一次,可以找个理由,一般回原谅
就给一个计划,说以后回准时发货,然后争取多发fba,争取把每个链接都能做道fba

19

主题

82

帖子

120

积分

注册会员

Rank: 2

积分
120
QQ
发表于 2016-11-4 05:55:50 | 显示全部楼层
就这一段时间发货不及时, 然后就是到了时间先点确认发货没有单号的
是从这边https://sellercentral.amazon.com/cu/contact-us/performance 去回复说我的计划么?

25

主题

98

帖子

145

积分

注册会员

Rank: 2

积分
145
QQ
发表于 2016-11-4 06:29:56 | 显示全部楼层
第一封邮件
Hello,

Recently, there have been some problems with your orders. Your late shipment rate is higher than the goal of less than 4%. As a result, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

To sell on Amazon.com, please send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com ... -notifications.html).

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for up to 90 days.

You can see the health of your account in the Performance section of Seller Central (https://sellercentral.amazon.com ... mance-summary.html/).

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com



===
我的申诉

I understand that recently our performance as a seller on Amazon.com has fallen below both Amazon's and our own standards of quality.

I believe the main reasons is as follow:

About Late Shipment Rate and FairValid Tracking Rate ,:
One shipping way we are always using stopped has resulted in late shipments and, even worse, we are waiting for it and not choose another one shipping way to replace it again.
So caused our late shipment rate is higher than the goal of less than 4%.
Also, this problem , we confirm shipment without tracking NO. bofore we have right one when waiting for shipping.

About Contact Response Time,
I always forget to reply the message at once when I read it

Plan of Action: We are taking the following steps to improve our performance:

1,Never hesitate to choose another one shipping way to replace at once when the shipping way i am using is stopped, so that all the orders can be shipped timely, and confirm the shipment with valid tracking NO. timely .

2, We will and must read message everyday and response the message at once when read it.

3,In addition, we will more aggressively monitor our performance metrics to assure we are meeting the standards set by Amazon and our own standards of quality customer service.



然后亚马逊的回复
Hello,

We received your information, but your plan is not complete. Our review of your account found the following problems.

Your late shipment rate is higher than the goal of less than 4%. Explain how you will prevent late shipments in the future.

To sell on Amazon.com, please reply to this message with your plan to address these issues. Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again.

For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help.

To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.

Sincerely,

Seller Performance Team
Amazon.com
https://www.amazon.com



接下来我该怎怎么办呢? 是从这边https://sellercentral.amazon.com/cu/contact-us/performance 去说我的计划么? 谁教教我怎么写好呢,非常感谢

9

主题

276

帖子

1405

积分

禁止发言

积分
1405
发表于 2016-11-28 09:56:00 | 显示全部楼层
提示: 作者被禁止或删除 内容自动屏蔽
您需要登录后才可以回帖 登录 | 立即注册

本版积分规则

美国华人网|唐人社区|什么值得买FunInUSA.net发布的亚马逊 - 急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办? - 唐人社区| ...帖子由网友提供或转载于网络,若发布的亚马逊 - 急急急!!延迟发货被停销售权,申述后收到邮件,该怎么办? - 唐人社区| ...侵犯了您的权益,请联系我们.
Sasa.com

Copyright ©2011 FunInUSA.NET All Right Reserved.  Powered by Discuz! X3.0 小黑屋

本站信息均由会员发表,不代表美国华人网FunInUSA|唐人社区的立场,如侵犯了您的权利请发帖投诉  技术支持: 美国华人网FunInUSA|唐人社区

安全联盟认证 安全联盟认证

快速回复 返回顶部 返回列表