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亚马逊 - 求大神帮助我!账户被冻结了怎么办? - 唐人社区|北美华人论坛|外贸论坛

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发表于 2016-10-31 23:12:55 | 显示全部楼层 |阅读模式
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唐人社区-北美华人论坛-外贸论坛-亚马逊版-求大神帮助我!账户被冻结了怎么办?


今天看到这封邮件,刚开的账户,出了一单而已!我延迟发货了,现在要怎么写申诉?
Hello,

You currently may not sell on Amazon.com because of concerns that your items may infringe intellectual property rights or may be inauthentic.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the authenticity of products. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central (https://sellercentral.amazon.com ... notifications.html/).

If you would like your selling privileges reinstated, appeal and let us know. Visit the Notifications page in the Performance section of your account, find this message, and click “Appeal” (https://sellercentral.amazon.com ... -notifications.html).

When you respond, include a plan of action that contains the following:
1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.

To find more information on how to submit your plan of action, search “Appeal the Removal of Selling Privileges” in Seller Central Help.

Still have questions? Contact us (https://sellercentral.amazon.com ... f_=id_contactus_...).

We’ll review the information you send and get back to you with an answer within 2 business days. When we respond, we may ask you for additional details or to revise your plan of action. If your plan of action sufficiently addresses the complaints, we will consider reinstating your selling privileges.

While your account is restricted, we will place a reserve on your funds.

Please understand that if you are unable to submit a sufficient plan of action within 17 days, we may remove your listings and continue the reserve on your funds.

Sellers should understand our policies regarding product authenticity. To learn more, search “Amazon Anti-Counterfeiting Policy” in Seller Central Help.
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发表于 2016-11-1 10:08:21 | 显示全部楼层
今天看到这封邮件,刚开的账户,出了一单而已!我延迟发货了,现在要怎么写申诉?
Hello,

You currently may not sell on Amazon.com because of concerns that your items may infringe intellectual property rights or may be inauthentic.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the authenticity of products. You can view previous emails about buyer complaints on the Performance Notifications section of Seller Central (https://sellercentral.amazon.com ... notifications.html/).

If you would like your selling privileges reinstated, appeal and let us know. Visit the Notifications page in the Performance section of your account, find this message, and click “Appeal” (https://sellercentral.amazon.com ... -notifications.html).

When you respond, include a plan of action that contains the following:
1. Description of the issues that caused the complaints.
2. Explanation of the steps you have taken to resolve the issues and ensure that similar complaints won’t happen again.
3. Any additional details you would like us to know.

To find more information on how to submit your plan of action, search “Appeal the Removal of Selling Privileges” in Seller Central Help.

Still have questions? Contact us (https://sellercentral.amazon.com ... f_=id_contactus_...).

We’ll review the information you send and get back to you with an answer within 2 business days. When we respond, we may ask you for additional details or to revise your plan of action. If your plan of action sufficiently addresses the complaints, we will consider reinstating your selling privileges.

While your account is restricted, we will place a reserve on your funds.

Please understand that if you are unable to submit a sufficient plan of action within 17 days, we may remove your listings and continue the reserve on your funds.

Sellers should understand our policies regarding product authenticity. To learn more, search “Amazon Anti-Counterfeiting Policy” in Seller Central Help.

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发表于 2016-11-1 11:52:32 | 显示全部楼层
KT-Ruby 发表于 2016-10-30 12:13
之前有大神分享过的了,论坛里面有,你看下吧:
http://bbs.ichuanglan.com/thread-5953-1-1.html


亚马逊会不会发现 我稍微改了一点点

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发表于 2016-11-1 12:54:23 | 显示全部楼层
之前有大神分享过的了,论坛里面有,你看下吧:
http://bbs.ichuanglan.com/thread-5953-1-1.html

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发表于 2016-11-28 05:23:40 | 显示全部楼层
嘘,低调。
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