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    跨境电商- 一个一直闹没收到退款的客户 - 唐人社区|北美华人论坛|外贸论坛

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    发表于 2016-10-5 05:12:20 | 显示全部楼层 |阅读模式
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    唐人社区-北美华人论坛-外贸论坛-跨境电商版-一个一直闹没收到退款的客户


    i would like you to issue me a credit for my cancelled order... i am suppose to receive 12.99 back and i have not received it yet... please issue me a credit so i do not have to take any further action to resolve this.. you cancelled my order so you should reimburse me the 12.99.. i have contacted you 3 to 5 times now and you have not resolved this matter yet...as a customer i am not happy with your responses to me as they are not helpful and do not put my money back in my account that was taken out... why are you telling me to make sure my order has been cancelled and money refunded...that is your job... my job was to buy your merchandise... that was my job... i just need you to refund my 12.99...asap...thank you
    这是收到的客户邮件,因为临时没库存,就及时发邮件让客户取消订单,也同意取消了,我们这边帮他取消完,现在就在说没收到退款,已经发了5,6次邮件,我是积极沟通也说了取消订单,退款会退回原扣款账号,现在纠结没收到退款,感觉要闹起来的样子,求指教。。。
    回复 百度谷歌雅虎搜狗搜搜有道360奇虎

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    发表于 2016-10-5 07:23:28 | 显示全部楼层
    问亚马逊客服协助呀,
    另外,退款有一个时效才到的。你问亚马逊确认后,叫他等等看,若还有问题再联系

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    发表于 2016-10-5 09:14:25 | 显示全部楼层
    i would like you to issue me a credit for my cancelled order... i am suppose to receive 12.99 back and i have not received it yet... please issue me a credit so i do not have to take any further action to resolve this.. you cancelled my order so you should reimburse me the 12.99.. i have contacted you 3 to 5 times now and you have not resolved this matter yet...as a customer i am not happy with your responses to me as they are not helpful and do not put my money back in my account that was taken out... why are you telling me to make sure my order has been cancelled and money refunded...that is your job... my job was to buy  your merchandise... that was my job... i just need you to refund my 12.99...asap...thank you
    这是收到的客户邮件,因为临时没库存,就及时发邮件让客户取消订单,也同意取消了,我们这边帮他取消完,现在就在说没收到退款,已经发了5,6次邮件,我是积极沟通也说了取消订单,退款会退回原扣款账号,现在纠结没收到退款,感觉要闹起来的样子,求指教。。。

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    发表于 2016-10-26 09:32:17 | 显示全部楼层
    看帖要回,回帖才健康,在踩踩,楼主辛苦了!

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    发表于 2016-10-30 00:08:50 | 显示全部楼层
    求沙发
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