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亚马逊 - 亚马逊美国 物品与描述不符 被关店 被跟卖的测试购买了 - 唐人社区|北美华 ...

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发表于 2016-9-7 16:50:16 | 显示全部楼层 |阅读模式
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唐人社区-北美华人论坛-外贸论坛-亚马逊版-亚马逊美国 物品与描述不符 被关店 被跟卖的测试购买了


我们跟卖别人的LISTING, 然后他们测试购买了,向亚马逊投诉了我们物品与描述不符,然后店就被关了,要怎么申诉,下面是亚马逊的邮件
You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to [email protected]
Please email [email protected] with the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).
We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com
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发表于 2016-9-7 21:51:31 | 显示全部楼层
没有哈,最近打亚马逊貌似在大规模的清理账号,好几千个都关了,这要如何申诉啊
是不是先问下亚马逊侵犯的谁的权益

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发表于 2016-9-8 00:03:46 | 显示全部楼层
因为侵权被关申诉成功概率会比较低
你可以参考一下这个链接:http://bbs.ichuanglan.com/thread-8485-1-1.html

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发表于 2016-9-8 00:06:54 | 显示全部楼层
没说哪个产品吗,

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发表于 2016-9-8 01:04:00 | 显示全部楼层
我们跟卖别人的LISTING, 然后他们测试购买了,向亚马逊投诉了我们物品与描述不符,然后店就被关了,要怎么申诉,下面是亚马逊的邮件
You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to [email protected].
Please email [email protected] with the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).
We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com

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发表于 2016-9-23 17:06:07 | 显示全部楼层
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