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亚马逊 - 账号侵权了,如何申诉啊 - 唐人社区|北美华人论坛|外贸论坛

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发表于 2016-9-4 17:01:00 | 显示全部楼层 |阅读模式
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唐人社区-北美华人论坛-外贸论坛-亚马逊版-账号侵权了,如何申诉啊


哎,亚马逊账号被关了,收到这个邮件,有哪位大神教下如何申诉啊,申诉如何写,才能拿回账号啊。Hello,
You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights. Here are some examples of your listings that may be inauthentic:

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to [email protected]
Please email [email protected] with the following supporting documents:
- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you ([img]file:///C:UsersAdministratorAppDataRoamingTencentQQTemp[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/hz/contact-us/performance).
We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.com
[img]file:///C:UsersAdministratorAppDataRoamingTencentQQTemp[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]http://www.amazon.com
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发表于 2016-9-4 21:06:49 | 显示全部楼层
哎,亚马逊账号被关了,收到这个邮件,有哪位大神教下如何申诉啊,申诉如何写,才能拿回账号啊。Hello,
You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights. Here are some examples of your listings that may be inauthentic:

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to [email protected].
Please email [email protected] with the following supporting documents:
- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.
To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.
To talk to someone about this email, ask our Seller Support team to contact you ([img]file:///C:UsersAdministratorAppDataRoamingTencentQQTemp[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/hz/contact-us/performance).
We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.com
[img]file:///C:UsersAdministratorAppDataRoamingTencentQQTemp[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]http://www.amazon.com
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发表于 2016-9-4 22:19:30 | 显示全部楼层
先申诉 如果失败  需要处理库存  请联系我
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发表于 2016-9-4 22:45:59 | 显示全部楼层
4493176211 发表于 2016-9-3 15:48
一模一样啊,怎么办


最近好多申诉都失败了,我收到的也一样,祝你好运
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发表于 2016-9-4 22:52:59 | 显示全部楼层
抽风的小女子 发表于 2016-9-3 14:28
大兄弟,你的账号怎么样了,那个发票上面物品数量要匹配库存啥意思啊,咋弄啊,这肯定没有准确的数啊,关店 ...


提交申诉了吗?
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发表于 2016-9-4 23:25:48 | 显示全部楼层
Choi0412 发表于 2016-9-3 15:04
提交申诉了吗?


还没提交呢,老板还在弄发票收据啥的
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发表于 2016-9-5 00:47:28 | 显示全部楼层
侵权就不要申诉了,我的没侵权都关店了,你的这种零机会就不要去搞了
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发表于 2016-9-5 03:32:02 | 显示全部楼层
亲,建议你打卖家中心的电话,如果你的产品的确没有侵权,亲可以申诉的。如果你真的侵权了,建议就不要再给自己惹麻烦了,能把账户的钱取出来最好,把自己的产品换个标再卖吧,我们接触的这种客户太多了,店被封,账号被冻结,产品退仓,然后再开个店铺,试试能不能尽量发出去。我这边是海外仓,可以处理退货这些,如果你有需要可以联系我 1909377266  换标,再入仓都可以
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发表于 2016-9-5 06:54:28 | 显示全部楼层
大兄弟,你的账号怎么样了,那个发票上面物品数量要匹配库存啥意思啊,咋弄啊,这肯定没有准确的数啊,关店的大火烧了这么久,烧到我身上了,好难过
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发表于 2016-9-5 07:23:36 | 显示全部楼层
一模一样啊
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