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亚马逊 - 账号被取消销售权,请大家帮忙看看该怎么办? - 唐人社区|北美华人论坛|外 ...

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发表于 2016-9-1 10:52:37 | 显示全部楼层 |阅读模式
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唐人社区-北美华人论坛-外贸论坛-亚马逊版-账号被取消销售权,请大家帮忙看看该怎么办?
本帖最后由 张新新 于 2016-8-31 11:45 编辑

这是昨天收到的一封亚马逊的邮件,请大家分析下,该怎么办呢?Hello,

You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights. Here are some examples of your listings that may be inauthentic:

"Hello Kitty",ASIN B0XXXXXXX B0XXXXXXX B0XXXXXXXE B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to [email protected]

Please email [email protected] with the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.


Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com
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发表于 2016-9-1 13:27:50 | 显示全部楼层
什么都好办,就这个侵权的事最没法商量。没有知识产权意识,最好不要做跨境电商。现在这个情况,除了写一份检讨计划书,告诉亚马逊自己错在哪里(要很具体),下一步的措施(如何避免侵权的计划),你的家庭情况有多么多么可怜之外,别无他法。即便这样做,希望也很渺茫。
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发表于 2016-9-1 13:44:20 | 显示全部楼层
你有跟卖吗
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发表于 2016-9-1 17:30:50 | 显示全部楼层
lily22 发表于 2016-8-31 14:31
11个侵权产品, 你之前被移除过销售权吗,被移除过,就很难再次弄回来了,啧啧,无望。


这是第一次我4月才注册的号,前面没有发生任何投诉和差评
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发表于 2016-9-1 17:48:45 | 显示全部楼层
张新新 发表于 2016-8-31 21:49
能帮我 看看我写的这个申诉吗???可以私聊吗?QQ282857338


你发给阿默吧,他们见得多,也更有经验。
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发表于 2016-9-1 19:31:41 | 显示全部楼层
2518407769 发表于 2016-8-31 14:06
你有跟卖吗


有跟卖,除了hellokitty没有跟卖,其他的产品都是跟卖,但是我跟卖的那家是我的朋友。我可以保证不是他投诉的
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发表于 2016-9-1 21:12:34 | 显示全部楼层
xieborui 发表于 2016-8-31 14:25
什么都好办,就这个侵权的事最没法商量。没有知识产权意识,最好不要做跨境电商。现在这个情况,除了写一份 ...


能帮我 看看我写的这个申诉吗???可以私聊吗?QQ282857338
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发表于 2016-9-1 21:15:54 | 显示全部楼层
11个侵权产品, 你之前被移除过销售权吗,被移除过,就很难再次弄回来了,啧啧,无望。
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发表于 2016-9-1 22:08:27 | 显示全部楼层
本帖最后由 张新新 于 2016-8-31 11:45 编辑

这是昨天收到的一封亚马逊的邮件,请大家分析下,该怎么办呢?Hello,

You may no longer sell on Amazon.com because of rights owner complaints about items that infringe their intellectual property rights. Here are some examples of your listings that may be inauthentic:

"Hello Kitty",ASIN B0XXXXXXX B0XXXXXXX B0XXXXXXXE B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX B0XXXXXXX

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to [email protected].

Please email [email protected] with the following supporting documents:
-- Copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

If you do not send the required documents within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" or “Intellectual Property Violations” in Seller Central Help.  

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

We look forward to hearing from you.


Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com
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发表于 2016-9-1 22:46:15 | 显示全部楼层
我的跟你差不多  没有跟卖  卡通人侵权,没申诉成功。
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