美国华人网FuninUSA_唐人社区_北美华人论坛:找礼品卡,找折扣,找报价,找工作,找内推,找项目,找股票

 找回密码
 立即注册
  • 顺丰今日上市 “马云最佩服的人”身家或超千亿
  • 美媒:美海关严查持F1签证者 多名中国留学生被遣返
  • 套路!杨幂替身整容前照片曝光 长得像原来是假的
  • 上海戏剧学院艺考进入三试阶段 林妙可初试就落榜
  • 韩国“第一美臀女神”受网友追捧:身材完美
  • 52岁辣妈与20岁女儿穿同一件衣服比美:似姐妹
  • 装机TB级起步!容量过剩让硬盘没人要了:出货暴跌30%
  • 揭秘中国生物安全实验室:研究世上最危险病原体
  • 这是曾经清纯的BY2?分明是两个范冰冰在跳舞
  • 大S二胎后录综艺 照片修成这样被吐槽PS过度
  • Ryzen将发布,AMD股价有望从10美元增长到25美元
  • 市场虽有下行风险,但不建议脱离股市
  • 美联储加息与否将给市场带来影响
  • Facebook股价创历史新高
  • 道琼斯、标准普尔、Nasdaq和罗素创纪录新高,上涨超过10%
  • 推动美国股市走高的动力与阻力
  • AMD股票预期将回升
  • AMD“Ryzen”:试图占据更多市场份额
  • 星巴克:零售渠道发展
  • 机器人会导致失业,我们需要提前做准备
Logo1-800-PetMeds Free Shipping $49Take $10 Off Your First Order w/code: SAVE10 - 234 x 60
ASICS AmericaPagoda Piercing Banner 234x60Sierra Trading Post
搜索
查看: 300|回复: 3

亚马逊 - 产品被禁销售,如何写e-mail亚马逊申诉?求助!!! - 唐人社区|北美华人论 ...

[复制链接]

20

主题

376

帖子

428

积分

中级会员

Rank: 3Rank: 3

积分
428
QQ
发表于 2016-4-15 02:21:04 | 显示全部楼层 |阅读模式
分享到:
{$content}

唐人社区-北美华人论坛-外贸论坛-亚马逊版-产品被禁销售,如何写e-mail亚马逊申诉?求助!!!
产品被客户投诉非新品,被亚马逊禁止销售(自建listing,发FBA,不知为何被判为非新品?!)。不知大家是否有遇到同样问题,该如何向亚马逊申诉,求E-MAIL模版!

Hello,

We have removed your listing because of a buyer complaint about the condition of an item they received from you. Your listing will remain inactive until we can work with you to resolve the concern.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyercomplaint regarding the condition and authenticity of products.What you can doIf you believe this was in error and would like your listing reinstated, [email protected] and let us know. When you respond, include the following:For Authenticity complaints:
Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect yoursales volume during that time.
Your supplier's contact information including name, phone number, address, and website.
Any additional details you would like us to know.
You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf,jpg, png, or gif file.For all other complaints:A plan of action that contains the following:
What is the issue that caused the complaint.
Steps you have taken to resolve the issue and ensure similar complaints won't happen again.
Any additional details you would like us to know.
What happens nextWe'll review the information you send and get back to you with an answer as soon as possible. When werespond, we may ask you for additional details or to revise your plan of action. If we can confirm the informationyou provide and your plan of action sufficiently addresses the complaint, we will reinstate your listing on yourbehalf immediately.Please remember that additional complaints about your listings may result in the removal of your Amazon sellingprivileges.Learn moreSellers should understand our policies regarding product condition. To learn more, search "Prohibited SellerActivities and Actions", "Product Detail Page Rules", and "Condition Guidelines" in Seller Central Help.Still have questions? You can ask our Seller Support team:Contact usWe appreciate your cooperation and thank you for selling on Amazon.Seller Performance Team【COACH美国代购总群】99634155
回复 百度谷歌雅虎搜狗搜搜有道360奇虎

举报

27

主题

70

帖子

133

积分

注册会员

Rank: 2

积分
133
QQ
发表于 2016-4-15 04:47:02 | 显示全部楼层
产品被客户投诉非新品,被亚马逊禁止销售(自建listing,发FBA,不知为何被判为非新品?!)。不知大家是否有遇到同样问题,该如何向亚马逊申诉,求E-MAIL模版!

Hello,

We have removed your listing because of a buyer complaint about the condition of an item they received from you. Your listing will remain inactive until we can work with you to resolve the concern.

To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyercomplaint regarding the condition and authenticity of products.What you can doIf you believe this was in error and would like your listing reinstated, [email protected] and let us know. When you respond, include the following:For Authenticity complaints:
Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect yoursales volume during that time.
Your supplier's contact information including name, phone number, address, and website.
Any additional details you would like us to know.
You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf,jpg, png, or gif file.For all other complaints:A plan of action that contains the following:
What is the issue that caused the complaint.
Steps you have taken to resolve the issue and ensure similar complaints won't happen again.
Any additional details you would like us to know.
What happens nextWe'll review the information you send and get back to you with an answer as soon as possible. When werespond, we may ask you for additional details or to revise your plan of action. If we can confirm the informationyou provide and your plan of action sufficiently addresses the complaint, we will reinstate your listing on yourbehalf immediately.Please remember that additional complaints about your listings may result in the removal of your Amazon sellingprivileges.Learn moreSellers should understand our policies regarding product condition. To learn more, search "Prohibited SellerActivities and Actions", "Product Detail Page Rules", and "Condition Guidelines" in Seller Central Help.Still have questions? You can ask our Seller Support team:Contact usWe appreciate your cooperation and thank you for selling on Amazon.Seller Performance Team

26

主题

1193

帖子

2357

积分

金牌会员

Rank: 6Rank: 6

积分
2357
QQ
发表于 2016-5-12 09:18:23 | 显示全部楼层
支持,赞一个
您需要登录后才可以回帖 登录 | 立即注册

本版积分规则

美国华人网|唐人社区|什么值得买FunInUSA.net发布的亚马逊 - 产品被禁销售,如何写e-mail亚马逊申诉?求助!!! - 唐人社区|北美华人论 ...帖子由网友提供或转载于网络,若发布的亚马逊 - 产品被禁销售,如何写e-mail亚马逊申诉?求助!!! - 唐人社区|北美华人论 ...侵犯了您的权益,请联系我们.
Sasa.com

Copyright ©2011 FunInUSA.NET All Right Reserved.  Powered by Discuz! X3.0 小黑屋

本站信息均由会员发表,不代表美国华人网FunInUSA|唐人社区的立场,如侵犯了您的权利请发帖投诉  技术支持: 美国华人网FunInUSA|唐人社区

安全联盟认证 安全联盟认证

快速回复 返回顶部 返回列表